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DESCRIPTION:Click for Latest Location Information: http://edw2020chicago.da
 taversity.net/sessionPop.cfm?confid=143&proposalid=12448\nThis discussion p
 roposes to change the makeup of a data governance group&nbsp;from project m
 anagers to individuals with data analysis capabilities and subject matter e
 xpertise &ndash; individuals that can answer questions about the data.&nbsp
 ;Most data governance groups are heavy on project managers. This was a typi
 cal implementation as the group&#39;s activities is heavily based on&nbsp;d
 ealing with adoption and changes to organizations&nbsp;and processes. Howev
 er, there is less convincing necessary today as Data Governance is not an o
 ption. With non-optionality, the objectives and goals of data governance&nb
 sp;should&nbsp;adjust and that means re-thinking the approach.\nA HelpDesk 
 is focused on helping and a&nbsp;HelpDesk does not mandate nor control. As 
 such, data governance should be more focused on helping.&nbsp;Data consumer
 s need a place to answer and address any data issues. Addressing these need
 s in a consistent way promotes quality and consistency in usage of data.&nb
 sp;Trust the business to know what to ask. Pattern the resolutions to turn 
 inquiries into&nbsp;governance in action. Ultimately, the goal of any suppo
 rt organization should be on helping run and grow the business, not limitin
 g and mandating potentially non-value added activities.\nThe following is r
 ecommended to set up a Data Governance HelpDesk:&nbsp;\n\n
 Acquire Access to Data:&nbsp;This includes a Book of Record systems, interf
 aces, reporting, staging, and data consumption repositories. Unless you can
  query the data, there is no point in talking about definitions or&nbsp;req
 uirements. This means that you will need more analysts on the team and budg
 et to implementing reporting platforms to help address the questions.\n
 Keep an eye on Lineage: Unless you know where the data is, where it is comi
 ng from, where it is going, and how it is&nbsp;consumed, there is no point 
 in talking about an issue. Ask the right questions to contextualize the iss
 ue. A HelpDesk model can help train the analysts or SMEs to address the iss
 ues in a consistent way.\n
 Allow for Contextual Definitions: As we all know, there is no single defini
 tion that can be used by all lines of business and functional groups. We ha
 ve great advances in text mining capabilities today. We are not limited to 
 creating just one definition for a concept. Technology allows us to handle 
 many for similar ideas. Build a model to pattern search definitions.\n\n
DTSTART:20201022T104000
SUMMARY:Data Governance HelpDesk
DTEND:20201022T112959
LOCATION: See Description
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